For the remainder of 2020, our trading processes will be slightly different from normal, due to covid-19 preventing us from holding our extremely busy & popular traditional auctions.
Available lots are being split into three sections:
1. BASIC - 100s of General Items are avaiable to 'Buy Now' during our new opening hours of Thursday-Saturday
10am-4pm. These lots are changing daily, so there will be plenty of fresh items to view, from trade & private vendors, as well as fresh to the market lots from house clearances.
2. BETTER - Mid-Range lots may be available to Buy Now as above or may be Auction Lots to Bid On as below....
3. BEST - Top-Range lots (& some mid-range) will be available to Bid On via a timed auction on our own new online bidding platform. (coming soon!)
These lots will have multi images, description, dimensions & condition reports. Buyers can register to bid themselves on our new online platform.
The lots will also be available to view, in the room during opening hours or by appointment.
Buyers may also leave bids with us, as normal, for us to bid for you, if you prefer.
Your bid will only increase if someone genuinely bids against you.
(Reserves, Auctioneer's estimate & bidding increments will be quoted on the online listing as well as on the lotting label attached to the item itself in the room.)
Purchases of ALL lots will be subject to our low commision of 15% no vat.
All buyers will need to be registered with us. If you don't have a buyers number with us already, then this is a simple process which can be done onine for our auction lots or in the room for auction/buy now lots.
For further information, please contact a member of our team for assistance.
Potential Buyers visiting the saleroom, will be able to leisurely view all the lots available at that time, during our Thurs-Sat 10am-4pm opening hours or by appointment in the evening.
If you have bought an item online, our staff in the office will be able to help you checkout and collect your lot/arrange for delivery.
Clients in the room will be required to wear a mask/ face covering. These can be purchsed from us (by our sanitising station) or bring your own. Please adhere to our social distancing requests. You may have to wait a short while outside if the room is busy.
Some of the saleroom is wide aisled and some sections are one way.
Buy Now Lots: will be clearly marked as so. Many lots will be behind glass. Please see the floor/office staff to purchase or enquire. (purchase slips and pens will be available if it helps you)
You may need to queue to check out if we are busy, please adhere to socil distancing. there is a small chance someone already in the queue may be purchasing the lot you are interested in. It is a first come first served basis.
Auction Bid On Lots: will be clearly marked as so. Many lots will be behind glass. Bidding slips and pens wil be available for you to leave your best offer bid with us, or to take away to remind yourself to bid online.
We accept cash, debit & credit cards. Bacs can be accepted but lots cannot be removed until confirmation of receipts of funds. All lots are sold as seen, but we do offer a 5 working day guarantee on electrical items, should they not fuction as they should.
Our additional selling spaces will also have sanitising stations.
Our new toilet block has hot water hand wash and sanitising facilities. Please note that there are steps up to the toilet.
Our Golden Gavel refreshments area is not yet re-opening for food, but drinks will be available to purchase in disposable cups & will be brought to you by a member of staff.
We are accepting entries of lots Thursdays to Saturdays by appointment slots between 10am-4pm. (from 6th August) The slots are to make sure we can give you individual attention, in a socially distanced place away from the saleroom floor. This will keep your items safe and let us prepare & photograph them for sale/auction display as soon as possible.
These slots leave the other staff free to serve buyers and will prevent you having to queue. If you turn up without an appointment, you will be welcome to wait until a slot is free or return. Waiting times will vary.
Clients dropping items off will have to wear face covering/mask & sanitising will be available. We will talk you through the new operating system and the options available for your lots. We will unload your vehicle.
For furniture entries it is recommended that you either speak to a member of the team or email pictures prior to loading and hauling items to the saleroom, as depending on type and suitability, we may turn some items away.
Settlement of vendors accounts, by method and timing will be discussed and agreed with each vendor, as some lots may sell quicker than others, depending on whether Buy Now or Auction lots.
House clearance accounts will normally be settled once all lots are sold and any waste/labour bills are ready for deduction. Invoices in stages can also be arranged.
All vendors lots are subject to our usual 15% commission no vat. Electrical testing fees are charged at £3 for light electrical and £6 for hardwired items such as cookers.
All items must comply with current laws, we do not accept faulty goods or electrical items with the plugs or cables cut off. We will reject items with foam in that do not comply with 1985 fire regulations (for 1945s-1980s items please send over images as we may be able to advise you) Pre 1945 does not need a fire label.
We do not accept main gas items as we cannot corgi test them.
We also do not accept faulty goods or electrical items with the cables cut off. If plugs are cut off they will either be rejected or a fee of £1 will be payable for us to fit a new one.
We do accept some items for charity items, staff will discuss this with you.
If you have an item which you are unsure if we will accept, please speak to a member of our team.
Our full T&C are available in print in the saleroom or by email request.